Privacy Policy
Nu Design
Last updated: March 2026
Nu Design respects your privacy and is committed to protecting any personal information you share with us. This policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
Nu Design is a design-led studio focused on conceptual outdoor and garden space design.
Website: https://www.nudesign.co.za
Email: info@nudesign.co.za
If you have any questions about this policy or how your information is handled, please contact us using the email above.
2. Information We Collect
We only collect information necessary to communicate with you or deliver our services.
Information you provide directly
This may include:
• Name
• Email address
• Phone number
• Property location or project details
• Any information you include in enquiry forms or emails
This typically happens when you:
• Submit a contact form
• Request a consultation
• Email us directly
• Subscribe to updates
Information collected automatically
When you visit our website, certain technical data may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website
This information helps us understand how visitors use the website and allows us to improve performance and usability.
3. How We Use Your Information
We use your information only for legitimate business purposes, including:
• Responding to enquiries
• Communicating about design projects or consultations
• Preparing proposals or project documentation
• Improving the functionality and performance of our website
• Maintaining the security of the website
We do not sell, rent, or trade personal information to third parties.
4. Legal Basis for Processing (POPIA & GDPR Principles)
Where applicable, we process personal information based on:
• Your consent when you contact us
• The legitimate interest of responding to enquiries and providing services
• Compliance with legal obligations
5. Cookies
Our website may use cookies to improve your browsing experience.
Cookies are small text files stored on your device that help websites function properly.
We may use cookies for:
• Website functionality
• Analytics and performance tracking
• Remembering user preferences
You can disable cookies in your browser settings if you prefer.
6. Analytics
We may use website analytics tools (such as Google Analytics or similar services) to understand how visitors interact with the website.
These tools may collect anonymised data such as:
• pages visited
• session duration
• approximate geographic location
• device type
This information helps us improve the website experience.
7. How We Protect Your Information
We take reasonable technical and organisational steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
This includes:
• Secure website hosting
• SSL encryption (HTTPS)
• Access control to stored information
• Regular software and security updates
While we take appropriate precautions, no online system can guarantee absolute security.
8. Third-Party Services
Our website may include links to external websites or services.
Examples may include:
• Instagram or social media platforms
• external booking or scheduling services
• partner websites
Nu Design is not responsible for the privacy practices of third-party websites.
9. Data Retention
We retain personal information only for as long as necessary to:
• respond to enquiries
• provide services
• comply with legal or administrative requirements
Information may be deleted upon request unless required for legal or contractual reasons.
10. Your Rights
Under applicable data protection laws, including POPIA, you may have the right to:
• request access to your personal information
• request correction of inaccurate information
• request deletion of personal information
• object to certain types of processing
To exercise these rights, please contact us at:
11. Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.
12. Updates to This Policy
Nu Design may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality.
The updated version will always be published on this page with the revised date.
13. Contact
If you have any questions regarding this Privacy Policy or how we handle personal information, please contact:
Nu Design
Email: info@nudesign.co.za
Website: https://www.nudesign.co.za